Going the extra mile in quality management
Coupled with a highly successful support, maintenance and other, "added value" services, our reputation as "supplier of choice" for customers is built on effective quality management in all our actions. Intrinsic's policy toward quality management not only conforms to industry-recognised standards, but also goes the "extra mile" in commitment to the best services and practices required by our customers.
It is the policy of Intrinsic Technology to:
- Supply and provide support for the best of breed communications products
- Deliver superb service coupled with an attractive pricing structure
- Resource and deliver the skills necessary to enable the most appropriate solution for our customers, in partnership with our suppliers
- Provide a clear, structured career development programme, through a range of training and skills development initiatives
- Deliver maintenance support to our customers whenever and wherever it is needed
- Deliver a consistent and responsive approach to customer requests
- Involve all of our teams at all levels of business development, achieving new goals and objectives, year on year
Ultimate responsibility for executing this policy rests with the Directors of Intrinsic Technology Ltd, and the company's Quality Manager.
Striving for continual operational improvements
Our application of continual improvement is applied to the company's annual business plan, which sets objectives and goals to ensure Intrinsic continues to grow and improve in every aspect of the work, solutions and services we provide. In so doing, the company's quality policy firmly states that Intrinsic Technology: "will work towards meeting and exceeding the requirements of ISO 9001:2000, in all aspects of the company's business activities".