A solution to unify, and improve business messaging
Improve productivity with Unified Messaging (UM), providing your employees with access to e-mail, voice, and fax messages from a single inbox anytime, anywhere, and on any device. UM solutions integrate with your network, communication applications, and clients.
UM can be a crucial tool for today's enterprise business environment, and can help accelerate business success. It allows your employees to be more productive and stay connected with customers and colleagues, while reducing operating expenses. With easy, intuitive access from a phone, email client, web client or mobile device employees can respond faster to time-sensitive communications.
Platform versatility for diverse unified messaging requirements
Voice mails, e-mails and faxes are nothing new on the messaging landscape, however, features like Find-Me/Follow-Me and speech-enabled message and calendar access are. Whatever your users require, our solutions let you flexibly tailor a unified messaging solution to suit the requirements of your employee base including:
Unified messaging solution, when voice mail isn't enough
• Manage e-mails, faxes and voice mails from a single inbox
• Implement unified messaging organisation-wide
Enhanced messaging features
• Add status and presence management, Find-Me/Follow-Me, rules-based call routing and Microsoft® Exchange Calendar access
Fax from the desktop
• Manage inbound faxes from the convenience of your desktop and improve overall fax management with intelligent fax routing routines
Take mobility to a higher level
• Enable mobile users to manage e-mails, voice mails, faxes and company directories from a Web browser or PDA or any phone
• Use hands-free speech commands to manage all aspects of your mailbox, including changing availability status, directory dialling and managing forwarded numbers
Strengthen organisational messaging capability
• Expedite call routing and transactions with speech-enabled IVR and auto attendant
• Access phone menus using simple voice commands, or traditional touch-tones
• Improve collaboration using audio conferencing
• Transform data to voice with Text-to-Speech functionality