360° view of ICT infrastructure & applications
You need complete visibility of what is happening across your ICT infrastructure and applications 24x7. Armed with this information you can prioritise resources, react efficiently to operational issues and plan how your infrastructure needs to evolve.
The Fusion Performance Management module proactively monitors the full technology stack including your networks, servers, systems and applications. Using our advanced systems management software, we have created a secure, on-line dashboard giving you the same view as our technical support teams so at any time you have 360 degree visibility of your ICT infrastructure.
Our state of the art monitoring system alerts our support team of any condition that exceeds a predefined threshold, automatically detecting, isolating and correcting problems before you are even aware of them.
Ultimately we can deepen an organisation’s understanding of ICT performance, delivering a high return on investment through improved customer service, optimised ICT infrastructure and increased user and staff productivity through constant applications availability.
Intrinsic Technology provides proactive, event and performance monitoring of networks, systems and applications to more than 100 customers across the UK. Through our Fusion Performance Management module we can continuously monitor even the most complex voice and data infrastructures, helping customers to free up their own key operational resources, saving costs and providing overall business benefits.
Key benefits
- Flexible and cost effective service providing a real-time view of your IT environments
- Issues corrected before impact to the business
- Protects your assets 24/7 without the need for investment in new skills, people or infrastructures
- Frees up valuable IT resource which can be deployed on more strategic activities
- Performance continuously logged and alerts automatically generated for total peace of mind
- 360 degree view of ICT infrastructure with full reporting via customer dashboard enabling better decision making on project priority